The Blue Tick (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients, website users, and all individuals who engage with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, in compliance with applicable laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other relevant Indian privacy and data protection laws.
As a media branding and communication agency registered and operating in India, The Blue Tick is responsible for ensuring that your personal data is handled responsibly and with the utmost care. By accessing our website or using our services, you consent to the collection and use of your information as outlined in this policy.
For any questions, or concerns, or to exercise your rights related to your personal data, please contact us at compliances@thebluetick.org or call us at +91 81 97559755
1. Informations we collect
We may collect and process the following types of personal information:
a. Information You Provide Directly
When you interact with us, for example, by filling out forms, sending inquiries, or engaging in business transactions, you may provide personal information, including but not limited to:
- Name
- Email address
- Phone number
- Postal address
- Company name and job title
- Payment information (if applicable)
- Any other personal details you provide voluntarily
b. Information Automatically Collected
When you visit our website, we may automatically collect certain information through cookies, log files, and other technologies, including:
- IP address
- Browser type and version
- Device information
- Pages viewed, time spent, and interaction on our website
- Location data, where applicable
- Referring website or link used to access our website
c. Third-Party Information
We may receive personal information about you from third parties, such as social media platforms or third-party data aggregators, in compliance with their respective privacy policies.
2. How We Use Your Information
We use your personal information for various purposes, including but not limited to:
- Provision of Services: To deliver the services you have requested, including media branding, communication strategies, and consultancy.
- Communication: To respond to your inquiries, provide updates, and send promotional materials that may interest you.
- Business Transactions: To process payments, deliver invoices, and manage contracts or agreements related to our services.
- Website Improvement: To analyse website usage and improve user experience based on your browsing behaviour.
- Legal Compliance: To comply with applicable legal obligations, including responding to government requests, and enforcing our terms and conditions.
- Marketing: With your consent, we may use your information for marketing and promotional purposes, including personalised ads and newsletters.
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: Where you have provided your explicit consent, such as when subscribing to our newsletters or submitting inquiries.
- Performance of a Contract: Where processing your data is necessary to fulfil contractual obligations, including delivering the services you have requested.
- Legitimate Interests: For our legitimate business interests, such as enhancing the security of our website, improving customer service, or carrying out marketing activities (except where your interests override ours).
- Legal Obligations: To comply with legal or regulatory requirements under Indian law.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and understand how you interact with our website. Cookies help us collect information about:
- Website traffic and user interaction
- Session management
- Personalization and tailored services
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the website.
For more details on how we use cookies, please refer to our Cookie Policy.
5. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
a. Service Providers
We may share your information with trusted third-party service providers to help us deliver services, such as:
- Hosting providers
- Payment processors
- Email and communication services
- Marketing or analytics services
b. Legal Obligations
We may disclose your personal information if required to do so by law or in response to legal requests, such as subpoenas, court orders, or governmental regulations.
c. Business Transfers
If The Blue Tick undergoes a business transition such as a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, and we will ensure continued protection of your data.
d. Protection of Rights
We may disclose personal data when we believe it is necessary to protect the rights, property, or safety of The Blue Tick, our employees, clients, or others, or to prevent illegal activities or fraud.
6. International Data Transfers
As a business operating primarily in India, we strive to keep all data processing within Indian territory. However, in cases where we engage with international clients or partners, we may transfer your personal data outside of India. In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCC) or equivalent legal mechanisms, are in place to protect your information.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary based on the nature of the data and the services provided.
Upon your request, we will securely delete your personal information in compliance with applicable law, unless retention is necessary for legitimate business or legal reasons.
8. Security Measures
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. These measures include but are not limited to:
- Secure servers and encrypted transmission of sensitive data
- Restricted access to personal data on a need-to-know basis
- Regular review of security protocols and data protection practices
While we strive to protect your personal information, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.
9. Your Rights
You have the following rights concerning your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request that we correct or update any inaccuracies in your data.
- Deletion: You have the right to request the deletion of your personal data, subject to legal and contractual limitations.
- Objection: You may object to the processing of your personal information for specific purposes, including direct marketing.
- Restriction: You can request that we restrict the processing of your personal data in certain circumstances.
- Data Portability: You can request that we transfer your data to another data controller where feasible.
- Withdraw Consent: Where we rely on your consent to process your data, you can withdraw it at any time.
To exercise any of these rights, please contact us at compliances@thebluetick.org or call +91 81 97559755.
10. Third-Party Links
You have the following rights concerning your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request that we correct or update any inaccuracies in your data.
- Deletion: You have the right to request the deletion of your personal data, subject to legal and contractual limitations.
- Objection: You may object to the processing of your personal information for specific purposes, including direct marketing.
- Restriction: You can request that we restrict the processing of your personal data in certain circumstances.
- Data Portability: You can request that we transfer your data to another data controller where feasible.
- Withdraw Consent: Where we rely on your consent to process your data, you can withdraw it at any time.
To exercise any of these rights, please contact us at compliances@thebluetick.org or call +91 81 97559755.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of significant changes via email or by posting a notice on our website. Please review this policy periodically to stay informed about how we handle your personal data.
12. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
- Email: compliances@thebluetick.org
- Phone: +91 81 97559755
We are committed to responding to your inquiries and requests promptly and will ensure your privacy rights are respected.